Caribbean Resorts and Villas - Services and Fees

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Services and Fees

Since 1988, Caribbean Resorts and Villas has been the leading luxury villa, small private hotel and condominium representation company. We offer a broad selection of properties on many Caribbean islands. All properties represented are of the highest standards in location, cleanliness, design and service to ensure you a fabulous, relaxing vacation.

Villas, small private hotels and condominiums don't offer personalized services you would expect at a large hotel. Room service, dry cleaning, and a suite of restaurants are generally not available. Likewise, you won't find crowds or cookie-cutter accommodations. Our personalized service helps you find the right property to meet your exact needs. Service at the property will make sure your accommodations are spotless, including linens changed, pool cleaned, and gardens tended. Please note that local customs dictate the extent of domestic service provided in areas such as meal preparation and local transportation.

We generally recommend that a car or jeep be rented for your entire stay. A car or jeep makes getting to beaches, restaurants, shopping, recreational activities and other excursions much simpler.

Working Together...

The process of selecting the right property can be done in a single telephone call or may take a few conversations, e-mails and faxes. First we collect some basic information including contact information, budget, dates of travel and size and makeup of your group. We then begin to share suggested properties. We make our best efforts to suggest only properties that meet your needs and are available for the time you are considering travel. Once you have selected the property that meets your needs, a reservation can made. Final confirmation requires payment of your deposit.

Airline Tickets

For clients and traveling companions, we will gladly arrange airline tickets at the best fares on the most convenient commercial flights available. We often obtain fares lower than clients can get independently. Tickets are subject to a nominal surcharge.

Taxes, Fees and Security Deposits

Sales tax varies from 6% to 9% of rental rate depending on the destination. Service charges range from 0% to 15%, also depending on destination. A $50 administration fee will be charged to reservations made within 60 days of travel or for rentals under $5,000.

Some villas require a refundable security deposit. Refund of the security deposit is made with island representative approval. Approval can often take several months as final approval often requires review of telephone bills which take a long time to process.

Group Coordination

Many clients travel in groups, as extended families, multiple families, or couples. We're glad to work with you to coordinate airline reservations, arrival times and multiple decisions makers!

Car Rentals and Driver Services

Car rentals are important on many islands and not recommended on others. Driver services are occasionally recommend. We will work with you to determine costs and needs.

Chef Services

Great dining in the privacy and luxury of your own villa is always available. On some islands, cook services are included in the price of your villa, on others, chef service are available at an additional charge. Please feel free to inquire about the options available.

Confirmation and Payment Policy

Once you select the property of your choice, we will confirm the dates of travel, property name and rate to you with a written confirmation. We will also send you an invoice with payment dates. Confirmed reservations will be cancelled if payment is not received within 7 days.

A deposit of 50% of your reservation is required within 7 days. Final payment is required 30 days prior to travel, 60 days prior to Christmas. Reservations made within 60 days of travel require full payment.

All payments made are non refundable.

Trip Interruption and Cancellation Insurance

We strongly urge you to obtain trip interruption and cancellation insurance to protect you against unexpected changes in your travel plans. Please contact us for application forms or click on the logo below.